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Contact BookMyDriver

Questions about a booking, becoming a driver, or anything else — reach out through the app, or see below for what to expect.

What we can help with

  • Booking questions — pricing, availability, or trip changes
  • Driver support — KYC status, wallet, or trip issues
  • Safety concerns during or after a trip
  • Partnership and corporate inquiries
  • General feedback on the app

Service area

BookMyDriver operates across Hyderabad, Telangana — including Hitech City, Gachibowli, Madhapur, Kondapur, Banjara Hills, Jubilee Hills, Secunderabad, and surrounding areas. Driver bookings are available for hourly, full-day, and outstation trips, around the clock.

Booking support

If you have an active or recent trip, the fastest way to get help is directly inside the app — open your trip and use the in-app chat or call option to reach your driver, or the support option in your account for anything else.

For drivers

Already registered? Use the support section inside the driver app for KYC, wallet, or trip-related questions. Not yet a driver? Visit the driver page to see requirements and apply — registration takes a few minutes.

For businesses

Interested in a corporate account, a bulk booking arrangement, or a partnership? Reach out with details about your organization and what you're looking for, and the team will follow up.

Response times

In-app chat and calls during an active trip are handled in real time. General questions sent outside of an active trip are typically answered within one business day. For anything urgent involving an ongoing trip, use the in-app support option rather than email, since it reaches the right person faster.

Learn more

Read more about BookMyDriver, or see the privacy policy and terms of service for how the platform works.